Printer won't work using a wireless connection and How do I return this for a refund?

[ChipBoyce]

I've wasted days messing with this POS and really just want to get away from it.  I've uninstalled and reinstalled more then 20 times.

[Dragon-Fur]

@ChipBoyce 

We are not associated with Sales or Warranty repairs - "we" are a community forum mostly staffed by volunteers.

We cannot advise on refunds, replacements, or warranty repairs.

I can offer the following general advice to help you...

If the printer is new:

• If you purchased the printer from OTHER than HP:  Return the printer to that merchant.
• If you purchased the printer directly from HP OR if you want HP's help to resolve issue(s):    

Contact HP Technical Support

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Reminders

• Use the serial number of the device to submit the case (do not post that information on the Community).

• Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

• HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

• HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

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