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I have a new HP Smart Tank 7301 printer. Issue with set up as I cannot get the device that holds the heads to move to the center so I can insert the heads. I have started over again several times but not moving, Any suggestions.

1 REPLY 1
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Hi @timetopanic 

Please check that the cardboard inside printer was removed.

  • ferRX_0-1759802271490.png

Also follow the steps from the next video:

>> https://www.youtube.com/watch?v=y_wPHbTWOiw

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step method to quickly set up your HP Smart Tank 7301 printer. You learn how to unbox, set up, load paper tray, install print head, fill ink tank and do wifi setup for wireless printing and scanning using a Windows 10 Laptop. Welcome To My Youtube Channel - Copy ...
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