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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
John1663
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Printerhead 6970

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HP 6970

printerhead 0xl9a0013

How do I fix the problem 

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TexUser01
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The printer also refuses to connect to wireless network.  Firmware update did not help.  

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TEJ1602
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@John1663, Welcome to HP Support Community!

 

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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