Printhead alignment failed.

[TrickyHicky]

Hi

My Officejet pro l7580 has just had the yellow black printhead replaced and now the machine won't align the printheads - any ideas appreciated.

[atharva_gp]

@TrickyHicky,

Thank you for reaching out to the HP Support community!

Let's try the steps:

Step 1: Power Reset

• Make sure this printer is plugged into a direct wall, not a surge protector.
• Turn the printer on.
• Wait until the printer is idle and silent before you continue.
• Remove all of your ink cartridges from the printer and close the door.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
• Reinsert the ink cartridges, and then close the ink cartridge access door.
• Check if you can print/copy
• If the issue persists, proceed to the next step.

Step 2: Check the ink cartridges

• Check estimated ink levels to see if any ink cartridges are critically low or empty.
• Replace any critically low or empty ink cartridges.
• If the issue persists, proceed to the next step.

Step 3: Clean the printhead or ink cartridge

Cleaning the printhead or ink cartridge often resolves alignment issues and helps resolve print quality problems at the same time.

• Touch the Set Up button
• Go to Tools
• Select clean Print Head
• Once the cleaning is complete, perform a printer alignment
• Touch the Set Up button
• Go to Tools
• Select Align printer
• Try to print/copy

Refer to this document for more info.

Let me know what happens.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping.