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HP ENVY 6458e All-in-One Printer

Trying to print #10 envelopes from my iPad.  I insert #10 (business size) envelopes in the feed tray but it recognizes them as a 4”x6”.  There is no option for any other size in the printer screen.

1 REPLY 1
HP Recommended

@Singlespeed28 

 

Welcome to the HP User Community.

 

Tell the printer about the paper size / paper type.

Your printer lacks a printer control panel.

Edit / Update the printer about the paper using the Embedded Web Server (EWS).

EWS is also available from within HP Smart.

 

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EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent: 

  • No Size > Select “Custom”  Note:  Not all printers support size “Custom”
  • Advanced section > General Tray, Default Paper, Default Tray, Tray Lock

Click Apply to save changes

 

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EWS - HP Smart for Mobile - iOS / iPadOS

Reminder: Tray and Paper settings must adjusted before opening the object to be printed.

Open HP Smart (for mobile)

Open Settings wheel

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

Model Dependent: 

  • No Size > Select “Custom”   Note:  Not all printers support size “Custom”
  • Advanced section > General Tray, Default Paper, Default Tray, Tray Lock

Click Apply to save changes

 

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Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_12Retain_Printing_Preferences_12

 

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY 6458e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.