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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printing #10 envelope

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04-24-2022 08:55 AM
Trying to print #10 envelopes from my iPad. I insert #10 (business size) envelopes in the feed tray but it recognizes them as a 4”x6”. There is no option for any other size in the printer screen.
04-24-2022 09:32 AM
Welcome to the HP User Community.
Tell the printer about the paper size / paper type.
Your printer lacks a printer control panel.
Edit / Update the printer about the paper using the Embedded Web Server (EWS).
EWS is also available from within HP Smart.
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EWS – Browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent:
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
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EWS - HP Smart for Mobile - iOS / iPadOS
Reminder: Tray and Paper settings must adjusted before opening the object to be printed.
Open HP Smart (for mobile)
Open Settings wheel
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
Model Dependent:
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
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Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
Retain_Printing_Preferences_12
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HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP ENVY 6458e All-in-One Printer
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