Printing 3x5 index cards with Envy Pro 6400

[Kaybean267]

I have an Envy Pro 6400 and I can’t figure out how to print an index card. It only gives me the 8.5x11” option 

[Dragon-Fur]

@Kaybean267 

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@Kaybean267 wrote:
Subject:  Printing 3x5 index cards with Envy Pro 6400

Product:  Unknown > One of Results for "Envy Pro 6400" (7) 

Operating System:  Unknown

Software / Application:  Unknown

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I have an Envy Pro 6400 and I can’t figure out how to print an index card. It only gives me the 8.5x11” option 

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Using the information provided...

Example - One of several printers in this series

HP ENVY Pro 6455 All-in-One Printer 

Product Specifications for the HP ENVY Pro 6455 All-in-One Printer (5SE45A)

Paper Handling

Partial Excerpt

Media sizes supported (metric)	A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)	Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)	Simplex: 76.2 x 127 mm to 216x594mm; Duplex: 76.2 x 127 mm to 216x594mm
Media sizes, custom (U.S. standard)	Simplex:3x5 to 8.5x14; Duplex:3 x 5.5 to 8.5 x 12.2 in
Media types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)	Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Borderless printing	Yes (up to 8.5 x 11 in, 210 x 297 mm)

In the example, the 3x5 inch Index paper size is supported as a "custom size".

How-to HP Document: HP Printers - Creating Custom Paper Sizes

Example - Custom Paper Size Form - Windows

Custom_Paper_Size_Form_Examples_7

When the paper size / type is changed, alert the printer to the paper size / type

For example - Tray and Paper 

Reminders

• HP Smart Mobile requires the paper size / type to be adjusted before the content is opened for Print
• "Custom" Paper Size might not be available using the printer EWS detection that lists paper sizes
  

Retain_Printing_Preferences_18

What else?

If the paper size cannot be detected automatically,

Whether or not EWS can select size "Custom" (last entry in the paper size list,

It is necessary that the paper size is available and selected in the application / software used to view and configure the job setup.

Paper sizes can be standard or -- where supported -- created as a "Custom Form / Paper size".

Whether Custom paper size / type supported, how / whether the paper size is detected, and how the paper size is used, is dependent on the printer model, Operating System, and the application / software.

Important Reading

User Guide - HP ENVY Pro 6400 All-in-One series

=-=-=-=-=-=-=-=-=-=-=-=

Relevant to Windows

Examples / FYI

If the Full Feature Software / full driver printer software is installed,

If the Custom Paper size form has been successfully created,

The paper size will likely be added to the paper sizes available in Printing Preferences.

Create the custom paper size form > (Exit from) and restart Printing Preferences

Example - Printing Preferences

9025_Printing_Preferences_Everyday_6

Example - HP Smart - Windows - Simple PDF Print

Note >> Paper Size and Paper Type-Size must be a match

HP_Smart_Win_PDF_Print_6

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HP Printer Home Page - References and Resources

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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