Printing Double Sided

[dpark2903]

I can't print double sided, any suggestions would be welcome.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-photo-6200-all-in-one-printer-ser...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

The driver has a "Print on both sides" or two-sided (Duplex)  option, select that to print double sided.

Hope that helps.

[dpark2903]

Thank you for your reply. I downloaded the driver however I m still unable to print double sided, this despite the printer itself saying this is an available facility.

[greenturtle]

Hi,

Was the driver installed successfully?  

Once installed, open up any Word or PDF document, there should be an option for Duplex print.

Example (Envy Photo  7855)

Hope that helps!

[dpark2903]

I have the 6220 not the 6800 series, this dialog does not appear and I have now investigated everything I can find, I dont think this is going to work.

[greenturtle]

Hi @dpark2903 

The Envy Photo 7855 was used as an example of what the printer would show had it been properly installed.

If the software is not installed, please do so:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-photo-6200-all-in-one-printer-ser...

Upon successfully installation, under the Printer Properties, the 2-sided printing option would be there (it's the same software for the 6220 as it is for the 7800 series).

Hope that helps!