-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printing Photographs

Create an account on the HP Community to personalize your profile and ask a question
11-27-2018 09:39 AM
I have not printed photographs for a few years. I now find that Photocreations fails to install as follows:
Unable to complete initialization Error 80004005:1
If no longer used in Windows 10 64 bit, what software do I install to size and arrange photos to print on various sized photo paper?
11-27-2018 04:22 PM
If you did not do so, uninstall the original version of the Photo Creations software from your computer.
Check and Uninstall HP Photo Creations:
Control Panel > icon view > Programs and Features
Find HP Photo Creations, Click, and Uninstall
After the software is removed, Restart the computer and log in
and - to be sure it's "gone"
Windows key > all apps > category H > Click open HP
Right-Click on HP Photo Creations > Uninstall
After the software is removed, Restart the computer and log in
Download, Save, and install:
After the software is installed:
Click Start (windows key) > all apps > scroll the list
Open Category HP
Find the HP Photo Creations application
Right-Click on the application and PIN to Start
No Joy?
Contact HP Photo Creations Tech Support:
HP Photo Creations Support & Tips
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
12-04-2018 10:04 PM
Dragon-Fur is correct. Error 80004005:1 indicates there was a problem with your Internet connection during installation.
Uninstalling and reinstalling HP Photo Creations should fix it.
Thank you,
RocketLife