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‎10-15-2020 09:44 AM

HP Recommended
Product: Bespoke Built Computer
Operating System: Microsoft Windows 10 (64-bit)

Since installing a new version of Edge, my label printing to A6 label stock isn't working correctly. I have to reduce printing size to 75 or 80% to get the label printed, otherwise it doesn't print all of the label. It seems to be starting down the A6 label as if the top margin size has been increased and printing on 100% leaves about the bottom inch off the label.

 

Does anyone have or had a similar problem? Does anyone know how to fix this issue?

 

My wife has exactly the same printer and also uses Edge to print labels but doesn't have the same problem so it seems not to be a driver issue unless she hasn't installed the latest version of Edge. In addition my printing from Chrome seems unaffected and prints normally. I have two business accounts which require postage label printing and the reason for using two browsers - mainly so that I don't get mixed up between account.

 

Please can anyone help?

Category:
1 REPLY 1

‎10-18-2020 05:30 AM

HP Recommended

@DocHol

 

Welcome to the HP Support Community.

 

Let us know the Printer you have.

 

Thanks 🙂

 


I am an HP Employee

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