• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-12-2020 10:21 AM

HP Recommended
Product: Envy 5055
Operating System: iOS

Since updating firmware, when printing from my iOS device I get a warning message that the printer I selected is not the printer that was originally set up.  I press continue and the printer prints my document.  How can I fix that.

Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-15-2020 11:20 AM

HP Recommended

Hi @DV1

 

Welcome to the HP Support Community. 

 

Try the below steps- 

 

 Delete the printer -Press ad hold on the printer icon to get the delete option

and then add the printer to the app ad check if that resolves the error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Tags (2)
Was this reply helpful? Yes No
1 REPLY 1

‎04-15-2020 11:20 AM

HP Recommended

Hi @DV1

 

Welcome to the HP Support Community. 

 

Try the below steps- 

 

 Delete the printer -Press ad hold on the printer icon to get the delete option

and then add the printer to the app ad check if that resolves the error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Tags (2)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.