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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printing as A5 instead of A4

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09-13-2020 10:30 AM
I have been forced to revert to my laptop whilst my Mac is in for repair.
My Printer is a Brother MFC-J5320DW with the latest Drivers. The laptop is choosing to use the Windows Default Drivers rather that the Brother Drivers for a Windows OS
The printouts are filling an A4 sheet in Landscape as if it was an A5 sheet
I have been through all of the possible settings available to me from inside Windows.
I have read the previous posts on this subject but nothing is working. It is as if it wasprinting a book with the two pages side by side on the same A4 sheet.
Dave
09-13-2020 03:46 PM - edited 09-14-2020 08:47 AM
Edits - Good point by @Repairatrooper :
If you have not done so, install the printer software for your Brother printer.
Additional details added to the Homepage link for the Brother printer (end of message)
I would guess the print drivers are indeed making this decision.
Unfortunately (or not, depending on your idea of fortune), we cannot assist with your Non-HP printer.
I would guess you have much better luck at the Brother support / forum / site.
That said...
The following is offered "as is" and FYI only...
In general, if you are depending on the Windows print drivers, the drivers can provide for standard printing.
That means, standard paper settings, standard options, little or none of the features you'd expect from your branded printer.
For example, you may not have the option to find adjust some printing options.
What else?
You could try using Add-a-Printer to perhaps grab a better Brother print driver.
HP Document: HP Printers - Installing and Using the Windows Built-in Print Driver
Extrapolate the information that would be different when searching for - and loading - a Brother print driver.
What else?
If the printer is trying to print "1/2" size, you might be able to use Adobe Reader DC to help the printer select the way you want to print.
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
Manage Print Output with Print Preview_PDF_1E
Printer Home Page - Manuals, Specifications, Downloads, Support Options
MFC-J5320DW - Support & Downloads
Software and Drivers
MFC-J5320DW - Software and Drivers
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09-14-2020 12:52 AM
If you allowed Windows to automatically detect and install your printer, it will use the Microsoft drivers, which in most cases to not work well. Download the printer setup from Brother's website and reinstall.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.