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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Printing from HP Smart

HP Recommended
Colour Laser Jet Pro MFP M283fdw
macOS 10.15 Catalina

I have tried to contact HP Technical support, but gave up after waiting half an hour on the phone (at 9:15 AM). 

  • I am trying to figure out how to print from HP Smart. If I have a particular document on my screen, how do I get to print it directly from HP Smart? Or should I even bother?? as I can use the Mac's own printer protocol? With HP Smart I am usually directed to browse my documents and choose the one I want to print. If I have a new document, I do not need to browse to find it... why go through the trouble of saving it if I do not necessarily want to save it?
  • Also, how can I choose between one sided and two sided printing from HP Smart?
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@Eskay1, Welcome to HP Support Community!

 

If you'd want to print directly, I'd suggest you use the AirPrint feature to print from. Refer to the document HP Printers - Printing with Apple AirPrint (Mac) for help.

 

To print double-sided from the HP Smart App, follow the steps below-

 

Print a document saved on your Mac.

  1. Click the Print Documents tile.

  2. Find the file you want to print from the Documents folder, the Pictures library, or any folder on the Mac.

  3. Select the document you want, and then click Print.

    The Print window opens.

  4. Select a different printer or make any changes to the print settings, such as orientation, two-sided, paper size or output quality.

    Example of a document in the Print window

  5. Click Print.

Refer to the document HP Printers - Install and Use the HP Smart App (Mac).

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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