Printing from my Chromebook to Deskjet 3700 All-In-One series

[Mia_19]

When I print from my Deskjet 3700 all in one model, the text only prints on the left-hand half of each line before going onto the next line below. The message prints correctly with no text missing, but is thus only occupying half of the page.  I have printed successfully in the past but this seems to have happened all of a sudden and I cannot see how to correct it.

[ShlomiL]

Hi,

Please make sure the paper is loaded and aligned correctly to the right of the paper tray and check if that may help:

https://www.youtube.com/watch?v=4yc1HKqkNC4

If the same persists, is the printer connected via USB or Wirelessly?

Shlomi

[Mia_19]

Thank you for your reply to my original question. I cab confirm  my printer is connected to my Chromebook wirelessly. I can also say that I am loading the paper correctly and no different from how I have always loaded it. Do you have further advice to offer, please?

[sandytechy20]

@Mia_19

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.