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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printing issues with HP DeskJet 4100

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05-11-2023 03:34 PM
Before we moved my printer had no issues, since moving and being connected to a new network it wont print except diagnostics papers. It shows "printing" and shows the documents I had selected to be printed but they will not print. We put new ink in but on the printer itself it shows its empty but the computer and printed reports show they are almost full. I have been trying for weeks as I have important documents I am going to be working on and needing to print. Please help!!!
05-11-2023 06:48 PM
Hi,
Thanks for using the HP Support Community.
Do a wireless reset on the printer and then use HP Smart to connect to the network again with the new password.
These resources will be useful:
Reset wireless
https://www.youtube.com/watch?v=c3UfOD-5huA&t=2s
Connect to network:
https://www.youtube.com/watch?v=kRzEcKkwQlc&t=1s
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG
Hope that helps!
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