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Sorry to ask such a simple question, but I've not had a home printer till now! Is the only way to connect the printer to my PC via the app? It would seem that way, but then printing everything is so long winded, as for every separate document ( and I have lots to do!), I have to reconnect to the printer via the app every single time! Is there no simpler way? Have tried settiing up a shortcut, but that only seems to apply to items you're going to scan. Again, apologies for my ignorance, but would be grateful if anyone can help.

 

Thanks in advance

 

Jane

1 REPLY 1
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@Jane653 

 

Edit / Updates -

Example for PDF printing with Adobe Reader DC 

Additional Example for Smart Printing - Word document

 

 

Welcome to the HP User Community.

 

This is actually a good question.  Smiling.

 

In addition to the HP Smart application,

If you have not done so,

Install the Full Feature Software / full driver printer software

 

What?

There are parts to the Printer Software:

Examples

  • HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.  HP Smart benefits when the full driver printer software is also installed. 
  • HP Smart Printing – “Smart Printing” is a selection in the printer list when choosing the printer to be used for the current job setup.  For example, where supported for an InkJet printer, the feature is available as selection in the Printer (list – top left of menu) > Select HP Smart Printing.  NOTE:  Smart Printing supports Custom Presets (shortcuts).

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Standard and Custom Shortcuts.  The full driver printer software includes HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

When installed,

HP Smart is listed in Settings > Apps > Apps and Features

HP Smart is never listed in Programs and Features

 

When installed,

The Full Driver printer software is listed in Control Panel > icon view > Programs and Features

And

The Full Driver printer software can also show up in Settings > Apps > Apps and Features

 

======================================================================================

Printer Software

 

Watch here:

HP Smart Tank 500|651|655: Reset Network, Install Full Feature Software using Auto Wireless Connect

 

=========================================================================

Additional Information / How-to / Examples

 

Printer Software -

Download and Save - Installation Package

HP Easy Start Printer Setup Software 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

Preparation

 

  • If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

 

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

 

  • If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

 

  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

 

  • Observation:  It is possible (assuming your Wireless Network is stable) that using a Wireless connection to install the printer software might work better than using an Ethernet Connection.   Personal choice - the Wireless connection method is recommended when you face insurmountable issues installing the software.

 

 

Installation

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • After the software is installed, Restart the computer and log in

 

If using Easy Start

  • Skip any extra software / offers you do not want – Wording varies as does the number of times you have to “skip” or opt-out of various options.
  • When asked, opt for "Full Software and Drivers" (exact wording might vary).
  • If, after the Full Software and Drivers option is selected, the installation terminates (suddenly stops and disappears – never comes back): Open your Downloads folder > Look for and Right-Click on the full Web installation package and “Run as Administrator

=============================================================================

 

Example - Printing Preferences - Everyday Shortcut > Custom Shortcut

9025_Printing_Preferences_Everyday-Custom_Shortcut_19025_Printing_Preferences_Everyday-Custom_Shortcut_1

 

Example - HP Smart (Windows) > Smart Printing - Custom Preset (Shortcut)

HP_Smart_w10_PDF_Smart-Print_Preset_4HP_Smart_w10_PDF_Smart-Print_Preset_4

 

Example - HP Smart Printing - Word Document

HP_Smart_w10_Word_Smart-Print_Sample_1HP_Smart_w10_Word_Smart-Print_Sample_1

 

Example - Adobe Reader DC - Print PDF document

Optional Border added to original document

PDF_Reader_Main_Menu_Border_1PDF_Reader_Main_Menu_Border_1

 

References / Resources

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

-----------------------------------------------------------------------------------------------------

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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