Printing via USB cable

[Beryladd]

Laptop HP Envy x360 -- Printer HP Deskjet 3755

Printer originally set up on home network for wireless printing.

Traveling having difficulty getting printer to recognize laptop (or vice versa)

Bought A/B USB cable 2.0 connected printer to laptop...still will not print.

Printer shows as "Driver unavailable"

[Dragon-Fur]

@Beryladd 

Welcome to the HP Community --

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If the whole USB cable thing won't work regardless of best effort,

The printer does support Wi-Fi Direct --

User Guide - HP DeskJet 3700 All-in-One series

Page 59

Video

 HP Deskjet Plus 4155 | 4152 HP Desk Jet 2752 | 2755 Connect to Wi-Fi network using Wi-Fi Direct meth...

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USB or Wi-Fi Direct...

If you have not done so,

Install the Full Feature Software (links and information later in this message).

If the full driver software was previously installed but is not working,

Uninstall the existing printer software before installing a fresh copy.

================================================

Generic instructions - Windows - Reinstall Printer Software

If you have not done so,

• Run Windows Updates (assuming a supported version of Windows)
• Uninstall the printer software from Programs and Features
• If you have encountered problems when reinstalling printer software, add the steps (included later in this message) in section "Check and Remove"
• Restart the computer and log in
• If using, Disconnect the USB printer cable between the printer and the computer
• Download / Save the Full Feature Software installation package
• Install the Full Feature Software
• If using, Connect the USB printer cable only when instructed to do so, near the end of the installation
• Restart the computer and log in

=========================

Printer Software - Details / How-to / Examples

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

What if?

If you are having trouble using or installing the software, for example, everything goes along swimmingly and suddenly you see "Driver Unavailable", Add the steps in the Check and Remove Section when uninstalling the printer software.

Check_and_Remove_Section_4

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet and Ink Advantage 3700 All-in-One Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

References / Resources

Printer setup guide for: HP DeskJet 3755 All-in-One Printer

User Guide - HP DeskJet 3700 All-in-One series

Printer Specifications for HP DeskJet 3700 Printers

Connectivity

The following table contains connectivity options.

Connection method	Requirement
Wired (Ethernet)	n/a
Wireless	802.11b/g/n (Single band 2.4 GHz)
USB	Hi-speed 2.0 USB
Wi-Fi Direct	Wireless network
Near Field Communication (NFC)	n/a

Technology Tips Gallery from our HP Expert greenturtle

Technology Tips Deskjet 3700

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wi-Fi Direct > Status

Optional > Edit Settings

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP DeskJet 3755 All-in-One Printer 

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