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HP Recommended
HP LaserJet Pro M1132
Microsoft Windows 10 (64-bit)

I have used HP LaserJet Pro M1132 for my laptop about half a year ago and everything was ok with the driver. I have reinstalled Windows 10 (64 bit), and now I can't install the driver for 2 different computers with Windows 10.  I have downloaded this file https://support.hp.com/us-en/drivers/selfservice/closure/hp-laserjet-pro-m1132-multifunction-printer... and after unpacking 100%, the installer just closed, over and over again, for different computers. Windows can detect the printer but can't find the driver for it. HP Smart can't find the printer at all. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the information.

 

I can see this was changed with the latest drivers, browse to C:\M1130MFP_M1210MFP_Full_Solution and there you should find HpSetup.exe

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

7 REPLIES 7
HP Recommended

Update Mac 11.1 can detect the printer/scanner, install the drivers, but Hp Smart can't Scan.

HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If you experience any issues, open HP Easy Start again, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Now the printer is working, only for Mac, but every time I run HP Easy Start 2, I need to install 500+ Mb of the driver, over, and over again. The main issue was with Windows since I do not want to utilize this printer via Mac.

HP Recommended

Apologies for reading your post so incorrectly, probably confused another open thread while replying.

 

Click the Start button and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe and the installation should launch, then follow the steps on screen to complete its setup.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I have entered the %temp% folder, but there is no such file.

HP Recommended

Thanks for the information.

 

I can see this was changed with the latest drivers, browse to C:\M1130MFP_M1210MFP_Full_Solution and there you should find HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks much for the help. The last post helped, but without this guide, doubt many will get how to fix this issue. I hope that the development team will fix this issue.

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