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‎10-14-2023 03:42 PM

HP Recommended
Product: HP Smart Tank Plus 555 Wireless All-in-One

Hello,

I have a small problem registering my printer on the HP Smart application.

I managed to register my printer in the home page of the application, so I know how to print, scan, etc... But when I go to the option "manage my HP account" the account dashboard opens and there in proprietary printer it is indicated "0 proprietary printer". And in status and connectivity "information unavailable".

Could someone help me solve this problem?

Thanks in advance

 

Bonjour,

J'ai un petit problème d'enregistrement de mon imprimante sur l'application HP Smart.

J'ai réussi à enregistrer mon imprimante dans la page d'accueil de l'application, je sais donc imprimer, scanner, etc... Mais lorsque je vais dans l'option " gérer mon compte HP" le tableau de bord du compte s'ouvre et là dans imprimante propriétaire il est indiqué " 0 imprimante propriétaire". Et dans statut et connectivité " informations indisponible".

Est-ce que quelqu'un pourrait m'aider à résoudre ce problème ?

Merci d'avance 

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