Problem connecting to printer with chromebook

[Pattiedaring]

I have a HP Chrome book and I'm trying to print with my HP office jet pro 6970 and it won't connect. I get a message saying "printer is no longer available" when I try to setup the printer.  Please help. 

[Jay_G24]

Hi @Pattiedaring,

I'd like to help!

Follow the below suggestions -

Install HP Print for Chrome

To print from the Chrome browser, install the HP Print for Chrome extension from the Chrome Web Store.

Review these requirements to use HP Print for Chrome.

• A Chromebook, Mac, or Windows computer connected to the internet

• An active **bleep** or Google Chrome account

• The latest version of the Chrome browser: Go to Update Google Chrome (in English) for more information

1. From the Chrome browser, go to HP Print for Chrome (in English).

2. Click Add to Chrome, and then follow the instructions to complete the extension setup.

   

Print with HP Print for Chrome

Print documents, images, web pages, and emails from the Chrome browser.

1. Turn on the printer and make sure it is connected to the same network as the computer or with a USB cable.

2. From the Chrome browser, open the item you want to print.

3. Click the Print icon  if available, or click the browser Menu icon , and then select Print.

4. Select your printer from the Destination menu and change any print job settings as needed.

5. Click Print.

 You may also refer to -HP printer setup (Chromebook)

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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