Problem with Laser Jet Pro MFP M125a printer

[Manly_Hall]

Hi community,

i am here to ask a question that has alredy been asked for a few times. Unfortunately i applied all of the solutions that were listed in previous answers regarding this topic and it still did not help. So i have  M125a printer and when i connect it to my PC the computer recognises it ONLY as a Scanner, not a printer. First i tried installing M125a software + driver from HP official page but it is impossible since it always gets stuck at 99%. I tried to fix that using the solutions found in this forum (removing and uninstalling Printer driver completely) and it still doesnt work. Tried restarting but again it gets stuck at 99%. When i use HP printer doctor app and plug in the device, the HP doctor recognises only M125a as a scanner not as a printer (same as PC)

So the question is : How do i make my PC recognise my printer if the driver installation for printer doesn't work ? And did i completely screw up by deleting the Driver ?

Thanks in advance.

[Kumar0307]

@Manly_Hall, Welcome to the HP Support Community!

I understand you are not able to install the printer. 

Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

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