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Officejet Pro 8600

Help is needed!  I have rebooted and unplugged the printer and it continues to post this message. I do not have anymore yellow ink, and so I removed the cartridge...is that the problem??? Any assistance will be greatly appreciated thank you!!!! 😊

20201105_114500.jpg

1 REPLY 1
HP Recommended

@Nupey8907, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Yes, the yellow ink cartridge should be present for you to be able to print. None of the ink cartridges should be empty. However, this error could be related to the printhead of the printer. 

 

For now, insert the old empty yellow ink cartridge. Kindly perform the steps mentioned in this document to resolve this issue - Resolving 'Ink System Failure', 'System Supply Problem' Errors

 

If the error persists, try installing a new yellow ink cartridges and check.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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