-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Problem with printer installation

Create an account on the HP Community to personalize your profile and ask a question
03-29-2024 08:11 AM
Thought I'd set up my new HP Deskjet 2700e printer.
Unfortunately I thought I might be able to set it up within a matter of minutes - it seems I need to set aside an eternity.
The "HP Smart" set up just hands there whilst "Loading HP account".
Fantastic 😞
What a waste of time.
03-29-2024 08:18 AM
Thought I'd try to exit the setup and then it shows me a message saying that you can't use the printer without completing the setup.
So you sell a product to people with installation instructions which are such that they can never get to use the product purchased from you.
03-31-2024 01:37 PM
Hi @alreadyfedupwit,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with setting up your printer.
To understand the issue and help you, please share the details listed below:
- Error messages or Blinking lights (if any) on the unit.
- May I know which application you are using to print?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee