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HP Recommended

Thought I'd set up my new HP Deskjet 2700e printer.

 

Unfortunately I thought I might be able to set it up within a matter of minutes - it seems I need to set aside an eternity.

 

The "HP Smart" set up just hands there whilst "Loading HP account".

 

Fantastic 😞

 

What a waste of time.

2 REPLIES 2
HP Recommended

Thought I'd try to exit the setup and then it shows me a message saying that you can't use the printer without completing the setup.

 

So you sell a product to people with installation instructions which are such that they can never get to use the product purchased from you.

 

 

HP Recommended

Hi @alreadyfedupwit,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer.

To understand the issue and help you, please share the details listed below:

 

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.