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‎05-12-2025 12:54 PM

HP Recommended
Operating System: Microsoft Windows 11

Bonjour,

Pour répondre à une question identique concernant la validation de la cartouche qui ne se fait pas, j'aimerais préciser qu'au bout de 30 minutes de recherches  et de coup de gueule, j'ai ré initialisé les paramètres d'usine de mon imprimante et tout a fonctionné très bien. Allez dans l'app HPSmart et dans Service. Vous trouverez une notification vous permettant de tout remettre à 0.

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1 REPLY 1

‎05-13-2025 06:16 AM

HP Recommended

Hey @Totofsdq 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

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