• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-29-2021 02:06 PM

HP Recommended
Product: Imac M1 2021
Operating System: macOS 11.0 Big Sur

Hello guys,

 

I hope you can help me find a solution to my little trouble. I have an iMac (M1 chip) with the macOS Big Sur 11.6. It does recognize the printer, but once it searches the driver, it can't find it. I search for the driver in the site of Hp, and it has until the MacOs 10 version of the driver. I install the Hp smart app for desktop, and it doesn't find the print by wireless (I don't have the usb wire either), so here I am.

 

Thanks for your comments that could help me.

Caro

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2021 04:30 PM

HP Recommended

Resolution:

 

https://www.youtube.com/watch?v=iB6TcLJMaak

 

watch the video, it fixed this problem and i can print now... 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-29-2021 04:03 PM

HP Recommended

I have the same exact problem, have you gotten a resolution to this?

 

Eric

Was this reply helpful? Yes No

‎09-29-2021 04:30 PM

HP Recommended

Resolution:

 

https://www.youtube.com/watch?v=iB6TcLJMaak

 

watch the video, it fixed this problem and i can print now... 

Was this reply helpful? Yes No

‎09-29-2021 05:18 PM

HP Recommended

Emc thank you for your solution, in the meantime I was posting the problem, I arrived to that video as well. I was doubtful to install it, but after I saw it was an Hp site I was ok with that. Thank you for your response! Long life for you! 😀

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.