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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎07-21-2025 01:04 PM

HP Recommended

I’ve updated my payment information for Instant Ink and I keep getting the message that either I need to update my payment information or sometimes it says my printer is registered to another account.  I do not have another account 

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1 REPLY 1

‎07-23-2025 02:01 PM

HP Recommended

Hi @RJR100 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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