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‎11-12-2026 08:41 PM

HP Recommended
Product: HP LaserJet Pro MFP M426fdw
Operating System: Microsoft Windows 11

    I have been trying, for days, to get an HP LaserJet Pro MFP M426fdw printer, connected to a PC via a USB cable, to run under Windows 11. I have tried everything, including:
    a.  I downloaded HPApp.exe from www.hp.com. and ran it. This failed and directed me to 123hp.com, which is a dead link.
    b. after uninstalling the printer as instructed at https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Windows-11-update-impact-on-LaserJet-Pr..., I downloaded and ran the printer full installation package, HP_LJ_Pro_MFP_M426f-M427f-PCL6_v3_Win8plus_Full_Solution-22049_103-2.exe. This results in the message “Install failed: Error. An install operation took too long to execute.”
    c. I manually installed the driver, per HP Support instructions entitled “How to fix a Windows 11 print driver failing to install on HP Printers”, https://www.youtube.com/watch?v=iU4HqKunLyw. Windows reports a successful installation, but, on printing a test page, nothing prints.
    How can I get this printer, including its scanner functions, to work under Windows 11?

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