Product Registration Issue

[robwassell]

I am trying to register a new product at https://register.hp.com.
On the first page I confirm my country and the product.
On the second page I am trying to enter my details.

But, some of the fields like First name, Address 1, Address 2, City and Postcode do not accept any input into those fields.
I've tried in Chrome, Edge and Firefox and the problem is consistent.

How can I register my product?

[Nal_NR]

Hi @robwassell,

Welcome to the HP Support Community. 

I'd like to help!

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[robwassell]

A support representative replied and sent me a direct message. They suggested I contact support so they could remote control my computer to see the problem. As it is difficult between meetings and other commitments, and because I don't want to wait on the phone for an hour in a queue, I recorded a video showing the exact problem where I am unable to input certain fields and therefore am unable to complete the form and register my product.

I have now tried using Chrome, Firefox, Edge and Vivaldi - I've even tried on different computers.

I believe this problem is going to affect many, if not all users, all around the world who are trying to register products on register.hp.com. 

Can someone please take this seriously.