Product registration web page does not respond to Send button at end

[teddybbear]

Trying to register my new Smart Tank Plus 651 printer through the web page I fill everything out including completing the Captcha but when I press the "Send" button nothing happens. Have tried this from both my Windows 11 system browser and from my iPad browser. On Windows I have tried both Firefox and Brave browsers. 

How am I supposed to register my new printer?

[Irfan_06]

Hi @teddybbear,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with registering your new Printer.

Kindly refer to this link to register your printer and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Bsonnier]

The link provided by @teddybbear is the same one the original poster is using.  I am having the same issue.  After searching the product number and selecting the correct product, the website takes you to a page where you input serial number date of purchase and contact information.  The "SEND" button at the bottom does not work.  Please fix!!