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HP DeskJet 2820e All-in-One Printer
Microsoft Windows 11

Hi

 

I've set up and registered my subscription for Instant Ink for 3 free months trial. I realized after there was a promo code to extend it to 5 months free. Is there a way to add the promo code now after setting up subscription?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @FreeAsABird,

 

Welcome to the HP Support Community! 

 

If you've already set up and registered your HP Instant Ink subscription but received a promotional code afterwards, you might still have a chance to apply it. Here's what you can do:

Check Your Account: Sign into your Instant Ink account to view your current plan and any existing promotions.

Apply a Promotional Code:

  • Go to the "Special Offers" section on your account page.
  • Enter the promotional code you received in the designated box, and follow the on-screen instructions to apply it to your account.

Verify Promotional Periods:

  • Check the "Plan Details" section to see how many promotional months are left.
  • You can also click on "Print and Payment History" in the left navigation menu to see when your promotional months were applied.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @FreeAsABird,

 

Welcome to the HP Support Community! 

 

If you've already set up and registered your HP Instant Ink subscription but received a promotional code afterwards, you might still have a chance to apply it. Here's what you can do:

Check Your Account: Sign into your Instant Ink account to view your current plan and any existing promotions.

Apply a Promotional Code:

  • Go to the "Special Offers" section on your account page.
  • Enter the promotional code you received in the designated box, and follow the on-screen instructions to apply it to your account.

Verify Promotional Periods:

  • Check the "Plan Details" section to see how many promotional months are left.
  • You can also click on "Print and Payment History" in the left navigation menu to see when your promotional months were applied.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hi @FreeAsABird,

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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