• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Moved address and had to change internet provider. Whilst trying to set up new wi fi my printer is stuck and is showing a purple  flushing light. It is still down as offline.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Would need to do a wireless reset to defaults.  What's the printer model?

 

Here's some resources (examples) for wireless reset on some printers:

 

DeskJet 2755 / 4155 printer series

https://www.youtube.com/watch?v=NHq_83JIy4A

 

Envy 6055 / 6455 printer series

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

OfficeJet Pro 8130 / 9120 printer series:

https://www.youtube.com/watch?v=H9ryGwiH2bg

 

LaserJet M234sdw printer series:

https://www.youtube.com/watch?v=JZ-lC9mbWIs

 

Hope that helps!

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the Wireless back to ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Reset the wireless to default ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the wireless settings ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.