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‎05-25-2026 12:23 PM

HP Recommended

Bonjour, après avoir résilié mon abt Instant Lnk 'qui se terminera donc début juin), j'ai enlevé les cartouches reçues par celles livrées avec l'imprimante.
Depuis impossible d'imprimer, impossible même après reset (*) d'installer l'imprimante, d'accéder à l'imprimante (192.168.1.223), via un PC ou un Smartphone.
Lors que j'essaie de réinstaller (via HP Smart ou Easy Start), le logiciel reconnaît l'imprimante (réseau Livebox), et quand je sélectionne "connect to Wifi" le réseau change en "HP Auto Wireless Connect 1.0", j'appuie sur la touche I (information) du printer), le pg affiche "envoi des informations sur le réseau" MAIS "HP Auto Wireless Connect 1.0" signale pas d'accès Internet et j'obtiens un dernier message "une erreur inattendue s'est produite, etc". ET le PC alors se connecte normalement à la Livebox Orange.

Impossible également par USB... le pg Easystart tourne en rond.

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1 REPLY 1

‎05-27-2026 05:01 AM

HP Recommended

Hi @totoepabo 

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. 

 

It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. 

 

To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our community.

 

Thank you for your understanding. 

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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