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‎10-22-2022 06:45 AM

HP Recommended
Product: HP Deskjet 3050 All-in-One Printer - J610a
Operating System: Microsoft Windows 10 (64-bit)

please urgent I need support I must change the region of my Printer, my original ink cartridge 61XL black and tri color say Incompatible Cartridges and I am from a different region Latin America, I need a region reset please help me HP

2 REPLIES 2

‎11-11-2022 09:24 AM - edited ‎11-11-2022 09:24 AM

HP Recommended

@charlievp64

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

To which country do you want to reset the printer.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎11-13-2022 11:18 AM

HP Recommended

Hello Yes please write me in the Private Messages I am ready to perform the Reset I need your help Urgent PLEASE! help me support HP

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