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HP Recommended

I am also having this problem with a brand new Tango X printer being set up for the first time.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@mttnbrkln

 

Welcome to the HP support community.

 

I understand that you are getting setup cartridge error, follow these steps to fix the issue.

If you have tried all the steps mentioned in this HP document :- Click here

And if the issue still persists, I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@mttnbrkln

 

Welcome to the HP support community.

 

I understand that you are getting setup cartridge error, follow these steps to fix the issue.

If you have tried all the steps mentioned in this HP document :- Click here

And if the issue still persists, I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

THANKS...IT WORKED

HP Recommended

@Humberto8

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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