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‎05-25-2026 06:46 AM

HP Recommended

Hi i am having the same problem please help me to perform the printer region reset.

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3 REPLIES 3

‎05-26-2026 02:54 PM

HP Recommended

Hello @JMI_G, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP LaserJet M254 printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

We request that you follow the steps provided in the link below and let us know if it helps in performing a regional reset for the printer.

10.20.43, 10.21.43, 10.22.43, 10.23.43 Incompatible Cartridge | HP® Support

 

Take care and have an amazing day!

I'm an HP Employee.


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‎05-27-2026 12:08 AM

HP Recommended

Hi thanks for helping, i could not find the option to reset the supply region. And in Hp smart i could not change country/Region from China to Mauritius

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‎05-27-2026 02:37 PM

HP Recommended

We understand how limiting this situation can fee @JMI_G l. At this point, the available options are quite specific—the HP LaserJet M254 does not support regional reset. 

To restore smooth and consistent printing, the device must use the original region toner (203A) that was first installed.


If that toner is not available, the most reliable path forward would be to use a printer that matches the region you are currently in, ensuring seamless compatibility and uninterrupted performance.

 

Have a great day!

I'm an HP Employee.


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