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Hi, I dowloaded the drivers as you suggested but Windows does not allow to run the .exe file. I have the same problem on my laptop as well.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Right-click the Start button and then click on Run, paste the following and press OK to launch the installation:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Right-click the Start button and then click on Run, paste the following and press OK to launch the installation:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks

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