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Arlenena
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Message 1 of 2
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Re: Printer still doesn't work even after new driver installed.

‎11-02-2020 10:23 AM

HP Recommended

I am having the same issue on my officejet pro 8600.  I have tried everything imaginable with no luck.  I have tried calling and that is a joke.  Please help as I need to be printing some documents.  

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎11-02-2020 05:07 PM

HP Recommended

Hi @Arlenena,

 

I'd like to help!

 

To assist better -

  1. What device are you using the printer with, a Windows computer or a Mac?
  2. How is the printer connected to your device Wifi or USB?
  3. Could you brief me on the exact issue?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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