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I am having the same issue on my officejet pro 8600.  I have tried everything imaginable with no luck.  I have tried calling and that is a joke.  Please help as I need to be printing some documents.  

1 REPLY 1
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Hi @Arlenena,

 

I'd like to help!

 

To assist better -

  1. What device are you using the printer with, a Windows computer or a Mac?
  2. How is the printer connected to your device Wifi or USB?
  3. Could you brief me on the exact issue?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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