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‎10-25-2021 12:57 PM

HP Recommended
Product: Envy 7830
Operating System: iOS

Hello, 

 

I moved from France to the US and need to re-regionalize my printer to the US. I have now bought the correct US ink cartridges and i get the compatibility error when I try and install them.

 

Thank you,

Colin

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1 person had the same question
5 REPLIES 5

‎11-02-2021 12:47 PM

HP Recommended

Ca anyone offer some help on this? I have the correct (new regions) ink cartridges and I read from other posts that is all that is required for someone to be able to make the change.

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‎11-08-2021 08:34 PM

HP Recommended

I still need help with this. Can anyone provide the code to regionalize?

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‎11-15-2021 08:32 AM

HP Recommended

HI@colinHaefele,

 

Welcome to the HP Support Community.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. In order to access your private messages, click the private message icon on the upper right corner of your HP  HP Support Community profile.


Next to your profile name, or simply click on this link

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. Where was the printer purchased and where is it been used?

4. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Keep me posted. Happy to help!

    

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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‎11-17-2021 08:48 AM

HP Recommended

Thank you for the reply but I did not received the instructions via private message yet. Can you please resend?

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‎11-22-2021 08:45 AM

HP Recommended

I am still waiting for the printer specific instructions. only I have received are messages saying that I have been sent specific instructions but there are no instructions in my private messages. This is frustrating to say the least...

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