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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re-install software/drivers on HP Deskjet F4580

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02-07-2021 01:27 PM
I have been getting "HDPM framework" error messages and my HP Deskjet F4580 no longer prints. I Have tried removing the printer and re-installing, but I cannot reload the printer on to my Macbook Air (10.15.7).
Trying through Apple the screen just hangs at "setting up device" and the HP screens only seem to go up to 10.8. Is there any way I can get this printer working again?
02-10-2021 06:57 AM
Welcome to HP Support Community
I would like to help
Please ensure that the printer and Mac has the latest updates
Printer Firmware: https://support.hp.com/in-en/document/c02919168
Mac update: https://support.apple.com/en-us/HT201541
Next remove and re-add the printer using Airprint
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign , click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.
6.) Try to print
Let me know how it goes😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee