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‎10-12-2019 10:26 AM

HP Recommended
Product: Readiris activation
Operating System: macOS 10.14 Mojave

 ReadIris activation is not done automatically.

Deleting HP and ReadIris software and reinstalling does not help.

As I remember there is an error in the software, but I have forgotten the workaround.

Any suggestions ?

 

1 person had the same question
3 REPLIES 3

‎10-12-2019 12:23 PM

HP Recommended

Hi,

What is your HP printer model?

 

Is this your only computer?

If you may have multiple computers and IRIS OCR Pro been activated on another computer, the activation will fail as the provided license is intended for a single computer only.

 

Shlomi



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‎10-12-2019 01:21 PM

HP Recommended

HP printer Officejet 7740

Actually it's a new computer. How do I deactivate the old computer ?

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‎10-12-2019 01:26 PM

HP Recommended

But it's already deactivated on the old computer.

It's as if it needs reactivation after upgrading to Catalina

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