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HP Recommended

Trying to reconnect a HP Envy printer to new internet provider through WiFi, not bringing up the printer on any WiFi or Bluetooth options. The pad buttons don’t seem to be working when holding to try and reset.

2 REPLIES 2
HP Recommended

Whilst trying to set up the WiFi the printer is not visible on the search and then HP set-up is also not visible on my WiFi settings. 

HP Recommended

Hi @Stacey_hoggart 

If you have an Envy 6420e printer then follow steps from the next video:

>> https://www.youtube.com/watch?v=2hxM1uILKQI&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
This video shows how to connect your new HP Envy 6420e printer with the Wifi network of your home or office. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.