Region Change

[shebaPOP1]

Hello, I need to change my printer region from what I believe is the UK, to Germany. I keep trying to find customer service chat options and keep being redirected the forums.

[erico]

I will ask a Moderator to help connect you with a  team at HP who can assist you with that issue.

[A_Gayathri · Accepted solution]

Hi @shebaPOP1,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Pripyat519]

Hello,

I just acquired a 'new' by page count (12) but out-of-warranty HP8730 that takes 953 ink cartridges, but I am in the US and prefer to use 952 cartridges like my two other HP8730's use. How do I change the region on this printer so this printer will accept 952 cartridges?

Thanks,

MIke