Region Code

[Byangka]

My printer was purchased in Middle East and brought here in Philippines, i want to use HP Ink Cartridge 678 instead of 650. How can I know the region code for Philippines? 

[Evan04]

Dear Byangka,

First, make sure to purchase a full set of the cartridges for your printer in your new region. Then, call HP Support for the further steps. Usually, calling HP Support is required in order to change your printer's region.

Have a nice day!

Evan

[michael081985]

how to connect on hp support contact number? im from phillipines and i bought my printer in middle east. please help

[Betty0610]

@michael081985

Welcome to the HP Support Community.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. Also, let us know the Operating System installed on your Computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[michael081985]

yes i meet the following conditions.

[asmita6658]

Hi @michael081985

Thanks for replying. I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!