Region Reset for HP DeskJet 2755

robweez · ‎01-23-2022

I purchased my printer overseas on a a military base in Germany. I purchased the HP 305 ink cartridges for this printer, which I know are compatible with this printer. However, I need assistance in resetting the region so that I can use these cartridges. Thank you.

GOLD_MASTER · ‎01-23-2022

Hello @robweez .

Check the following video for instructions: https://www.youtube.com/watch?v=Q3jhsL6pwq4

You will need to contact HP to request a "Regionalization Reset".

Contacting HP for service in all countries/regions except Asia Pacific.

First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair.

Check Warranty Status: http://h20564.www2.hp.com/hpsc/wc/public/home

Repair fees might apply for out-of-warranty printers.

What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: http://support.hp.com/us-en/contact-hp

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

Case number and phone number appear.

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