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‎06-05-2025 02:42 AM - edited ‎06-05-2025 03:09 AM

HP Recommended
Product: HP LaserJet Pro M15w Printer

Hi, printer region issue here, 

 

I purchased my LaserJet M15W in Chile, and now I'm living in Spain.

 

48A toner needed replacing, bought the recommended 44A, and  have error saying incompatible toner. Believe I need to change the region so I can use the toners. How to change the region?

 

Thanks

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1 REPLY 1

‎06-06-2025 06:19 AM

HP Recommended

@David1198, Welcome to the HP Support Community 

  

I understand you are looking for regional reset for your printer. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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