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mattsel
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Message 1 of 2
67
Flag Post

Region on my account is wrong

‎11-24-2020 03:16 PM

HP Recommended
Product: Envy Photo 6234

Apparently the region on my account is wrongly set to USA and I need to change it to UK. This is preventing me signing up for instant ink and the 7 month free trial. Think the printer itself is OK registered to UK, my account is the problem. How can I fix this or even how can I actually contact a human at HP? 

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-01-2020 10:14 AM

HP Recommended

@mattsel, Welcome to the HP Support Community!

 

Which account are you referring to?

Have you already created an Instant Ink account?

Kindly contact the Instant Ink department in your region for assistance with enrolling the printer. The contact information can be found on the home page of Instant Ink. Click here

 

Alternatively, you may refer to this document.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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