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Locked

‎03-09-2025 01:58 AM

HP Recommended
Product: m281fdw
Operating System: Microsoft Windows 11

Hi,

I've moved from the UK to Australia and am getting 'incompatible'

for my newly purchased Toner.

I believe i may need a regional reset

Please assist


Dean

Category:
1 REPLY 1

‎03-11-2025 12:05 PM

HP Recommended

@BleughBleugh,

 

Welcome to the HP Support.

 

I will be more than happy to help you out here.

 

To perform a printer region reset you need to meet the following conditions.

 

1. You need to have the printer full feature software installed on your computer.

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

3. Make sure HP Smart App is installed too.

 

Do keep me posted.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

I'm an HP Employee.


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