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HP Recommended
HP OfficeJet Pro 9019/Premier All-in-One Printer
Microsoft Windows 11

Hi,

 

I've moved from the UK to Malaysia and require a regional reset please.

 

Thanks.

1 REPLY 1
HP Recommended

Hi @ZoomCharts,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have moved from the UK to Malaysia and want to perform a Regional reset on the HP OfficeJet Pro 9019/Premier All-in-One Printer.

Ok To perform a printer region reset, you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer's full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally, or the new region/country to which you want to reset it.
4. Make sure the HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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