Regional Reset for Deskjet 4535 Printer

[Adnan81]

Hi, I need your support for regionalization resetting my HP Deskjet 4535 printer, bought in Saudi Arabia and now I have moved to India. I cannot use the cartridges no. 680 from India, even though these are listed on HP's website as supported cartridges for the above mentioned printer. I bought and inserted new cartridges in the printer and I get an error message saying that the cartridges are not intended to be used in this printer. Kindly help me with the instructions for detail resetting along with the reset code.

[Irfan_06]

Hi @Adnan81,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[Adnan81]

Hi Irwin, 

Thank you for your response. 

Please see my answers below.

1. I moved from Saudi Arabia to India

2. Currently I have ink cartridges that I bought from India (680), The cartridges that I bought in Saudi Arabia (652) are all used

3. USB Cable available and the printer is connected through the cable

4. I have installed the HP Smart app and HP Deskjet 4530 series Basic Device Software 

5. The Operating System is Windows 10 Home

6. Printer model: HP Deskjet Ink Advantage 4535

Please let me know if I need to install other application to proceed further. 

Thanks in advance and your support is much appreciated. 

Regards,

Adnan

[Irfan_06]

Hi @Adnan81,

Thank you for sharing the above information.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Adnan81]

Hi Irwin, 

I followed the above steps and replied this morning through private message. Please note that I do not have the old cartridges which were from Saudi Arabia, I threw them away about sometime back, as those were completely utilized. I followed the steps you mentioned, but using the new cartridges bought from India. 

I will wait for further instructions. 

Regards,

Adnan

[Adnan81]

Hi Irwin, 

Since I didn't hear from you, I wanted to check if you received the messages I sent in response to your message received on the 8th Feb. 

Regards,

Adnan

[Irfan_06 · Accepted solution]

Hi @Adnan81,

I am sorry for the delayed response.

I've sent you a private message with the codes to perform the regional reset on your printer.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Adnan81]

Hi Irwin, 

Many thanks for your response and support. Regional reset is now complete after entering the values you sent me. 

Thanks again and I highly appreciate your support. 

Best Regards

Adnan

[Irfan_06]

Hi @Adnan81,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support