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‎02-20-2023 02:05 AM

HP Recommended
Product: HP DeskJet 3630 All-in-One Printer

I have moved from Australia to Belgium and I would like to perform a regional reset to be able to use the local belgium cartridges, can you please assist ?

 

Thank you,

 

Craig

Category:
2 people had the same question
1 REPLY 1

‎02-26-2023 02:09 AM

HP Recommended

Hi @Craig139 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

  

I understand you have moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I have sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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